Terms & Conditions

Please read these terms carefully before using our services.

These Terms and Conditions govern your use of services provided by GrooveHQ Solutions Limited. By accessing or using our platform, you agree to be bound by these terms.

1. Services

GrooveHQ Solutions Limited provides software solutions including event ticketing systems, digital platforms, and payment integrations. We reserve the right to modify or discontinue any service at any time without prior notice.

2. User Responsibilities

Users agree to provide accurate information and to use our services only for lawful purposes. Any misuse of the platform may result in suspension or termination of access.

3. Payments

Payments processed through our platform are handled securely via third-party providers such as M-Pesa and Pesapal. We do not store sensitive payment details. All transactions are subject to the terms of the respective payment providers.

4. Refunds & Cancellations

Refund and cancellation policies may vary depending on the service or event. Users are advised to review specific terms provided at the point of transaction.

5. Intellectual Property

All content, systems, and software developed by GrooveHQ Solutions Limited remain the intellectual property of the company unless otherwise agreed in writing.

6. Limitation of Liability

GrooveHQ Solutions Limited shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.

7. Changes to Terms

We may update these Terms and Conditions from time to time. Continued use of our services constitutes acceptance of the updated terms.

8. Contact Information

For any questions regarding these Terms, please contact us at info@groovehq.co.ke.